Our priority is to create value for our customers and to meet their expectation with quality and stability. It is our duty to stand behind our products and be there for our customer after sales.
We care to inform our customers and provide clear information. We communicate with our customers in honest and open manner. We are loyal to “Privacy of Customer Information” principle. We form long-term and mutually beneficial relationship with our customers.
We always try to offer quality service to meet customer needs. If we receive any complaints from our customers, we analyse this complaint in objective, detailed and careful manner and we offer a solution. Based on these complaints and recommendations, we apply improvements on our systems and processes.
We care to emphasise employee satisfaction as much as customer satisfaction. We work based on these principles and try to protect our cultural values.